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Staff Support

Each license includes important tools to help staff learn the technology, including:
  • a one-hour web-enabled teleconference orientation for license managers
  • a User's Guide for Teachers, and a User's Guide for Administrators
  • a Quick Start Guide
  • online step-by step tutorials
  • online text help
  • online live chat help with experienced and friendly Help Desk professionals
  • technical support by e-mail and phone
  • a searchable FAQ
  • Ongoing support and assistance from a designated Teaching Strategies Implementation Manager

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